"After going to several bridal shops, I ended up at Ferndales and had an incredible experience. With the help of Connie and her team, I found a dress that I absolutely loved, and they worked tirelessly to order it and alter it on time for my wedding (which was in 3 months). Thank you Connie (and your team) for the dress of my dreams and for pulling off a quick turn-around!"
"I loved working with the amazing women at Ferndales and felt absolutely stunning in my wedding gown. The customer service was wonderful, the speed of alterations perfectly reasonable, and prices fair. Three years later and I still look back on my experience fondly and recommend them to every bride I know in Orange County!"
"This review is long overdue. I made an appointment online and called to adjust the amount of people attending my appointment, to which they were easily accommodating. We were the only appointment at the time. Anna was, who helped me, made me feel comfortable dressing/undressing. She's a pro at those clips. She also knows the biz, the first dress she pulled was my favorite... I had to try it on again at the end because the others didn't compare, although beautiful in their own style."
"I had a wonderful experience at Ferndales. It's family-owned with a wide selection. This was my third store to try on wedding dresses. My mom and I arrived for my bridal appointment and were greeted by Connie and Ana. Ana was very knowledgeable and helped me throughout the appointment. She wanted to know my style preferences and recommended dresses that aligned with my preferences. After 5 dresses, I finally found the one. I will always cherish this memory, thank you Ferndales for delivering and making this experience so special."
"They have the most beautiful trendy clothes that come in multiple sizes. They ship out right away, and I get my packages so fast! I get compliments all the time. Plus, they get in new styles almost every day! I would recommend them in a heartbeat."
"In my search for my wedding dress, I visited countless bridal shops, but none compared to Ferndales in terms of customer service. Ana was welcoming from the very first time I walked in, and all my follow up visits for alterations! I did not know yet what style of dress I wanted, a trusted friend suggested I try all styles to personally see what I liked best, and Connie was very patient with each dress I tried. When I found THE ONE, there were some alterations I wanted, like the addition of sleeves. Ana and Connie offered tasteful suggestions, but most importantly, they listened to what I wanted and helped me narrow down my choices. COVID-19 altered our wedding plans, but I was determined to have the dress of my dreams and I will be eternally grateful for their help in making it a reality."
"Ferndales deserves more than 5 stars. Both me and my sister purchased our wedding dresses at Ferndales (not on purpose) and they went above and beyond for both of us.
My Sister's Wedding Dress
My sister got engaged while our grandpa was terminally ill, so she decided to get married 9 days after her engagement, so he could be present. I called EVERY bridal salon in SoCal to try and get her a proper dress with no luck. A co-worker suggested Ferndale's because that's where she bought her dress. I called and was told they didn't have any appointments but after hearing our situation, they agreed to open the salon 1 hour early on a Saturday to make room for us. My sister is 5'8 and a size 4 so she's basically sample size so they told us we could have any dress off the floor. Seriously, any dress! The service was so incredible that my sister walked out with two dresses that day. She purchased a gown for the ceremony and a shorter dress for the reception. Slight alterations and a cleaning were done and my sister wore her dresses 5 days later. Ferndales was a life-saver!
My Wedding Dress
Unlike my supermodel sister, I'm not 5'7 nor am I a size 4. I'm a 5'6 plus size bride and had been to a few bridal salons without any luck. My co-worker again suggested Ferndale's after a few failed appointments elsewhere. I called to see if they even carried a selection of plus size gowns and to my surprise, they had quite a collection! I actually had several dresses that I fell in love with. I had some pretty specific requirements - I wanted a raw lace hem, strapless, Swarovski crystals, a belt, and a colored gown (champagne, blush, etc.) I ended up with a beautiful Maggie Sottero that checked all the boxes. They even had the most beautiful veil that matched the dress perfectly. I didn't even want a veil and I ended up with chapel length beaded one. I needed to purchase extra fabric to give my girls some additional coverage and they only charged me something like $40 for the additional fabric. The gown and alterations were thousands less than I thought I was going to spend. This place is extremely reasonable with their pricing and the customer service is exceptional.
I'm already married, so fingers crossed I'll never need another wedding dress but future brides, please continue to support this family-owned business!"